In our experience, component parts for stadium/spectator seating will, particularly in General Admission areas, suffer some abuse and damage over and above the normal wear and tear that they are designed to absorb over their useful life span. Consequently, we provide after sales support to all of the venues using our seats including supply of replacement parts for all current models and ranges. We can supply smaller batches of all key components and fastenings to support the routine, maintenance/replacement or enhancements.

For plastic elements in colours bespoke to the venue, minimum order quantity is 100 units. Most standard components are held in stock and can be ordered in almost any quantity required.

The colour range available from stock is influenced by those most commonly requested, which is generally- blue, black & red. Although, we can supply our plastic components in any standard RAL reference specified (subject to MOQ).

Most venues require plastic elements to be supplied in specific colours to suit the application. Consequently, the majority of seats that we supply are made to order. If our manufacturing plant does not already hold the materials for the colour and finish specified, the time from order to despatch will usually be 8 – 10 weeks. The lead time can be less if the material is already to hand. Most fixtures, fittings and support elements are available from stock for small quantities. Larger quantities can be between 2-6 weeks depending upon the composition of the order.

The services required by each customer can vary considerably. Some customers prefer to control or execute seating removal and installation operations themselves. For customers that do not have the resources to do this – or who prefer to outsource these processes, we provide installation and removal services as part of our offering. We have carried out huge numbers of installations in the UK, Europe and further afield. We have skilled, capable teams of onsite fitters that have years of experience within the industry.

For most upgrade/redevelopment/refurbishment projects of significant size, we recommend a site visit to ensure that we have a clear understanding of the customer’s objectives and the specifics of the location concerned. This helps to ensure that our proposal properly takes account of the particulars of the project and correctly identifies which of our various solutions is most suitable for the application. Prior to any installation, a full site audit is standard practice to review site conditions and plan the fitting schedule/methods thoroughly.